COOKIES POLICY

Mutt in a Rutt

Last updated: 3 July 2026

1. About this Cookies Policy

This Cookies Policy explains how Mutt in a Rutt uses cookies and similar technologies on its website.

Mutt in a Rutt is a dog training and behaviour support business based in Shrewsbury, Shropshire. This policy applies when you visit our website, use our contact forms, enquire about dog training or behaviour support, or interact with any online services we provide.

Cookies are small text files placed on your device when you visit a website. They help the website work properly, improve your browsing experience, understand how visitors use the website, and, where used, support marketing or social media features.

Similar technologies may include pixels, tags, scripts, local storage, session storage and other tools that store information on your device or access information from it.

2. Who we are

For the purposes of this policy:

Business name: Mutt in a Rutt

Location: Shrewsbury, Shropshire, United Kingdom

Contact email: support@muttinarutt.com

3. How we use cookies

We may use cookies and similar technologies to:

• make the website work correctly;
• keep the website secure;
• remember choices you make, such as cookie preferences;
• understand how people use the website;
• check which pages are useful or need improving;
• support contact forms, booking forms or enquiry forms;
• measure the performance of online advertising, where advertising is used;
• allow content from third-party platforms, such as maps, social media feeds or embedded posts, to work properly.

We only use non-essential cookies where we have a lawful basis to do so. In most cases, this means asking for your consent before those cookies are placed on your device.

4. Types of cookies we may use

4.1 Strictly necessary cookies

These cookies are needed for the website to function. They may be used for security, page loading, contact form operation, spam protection, cookie preference storage, and basic website navigation.

These cookies do not require consent because the website cannot operate properly without them.

Examples may include:

• cookies that remember your cookie consent choices;
• security cookies that help protect the website from spam or abuse;
• session cookies needed to keep forms working;
• cookies required by the website hosting platform.

4.2 Analytics cookies

Analytics cookies help us understand how visitors use the website. For example, they may show which pages are visited most often, how long visitors stay on the site, how people found the site, and whether visitors encounter errors.

We may use analytics services such as Google Analytics or similar tools if they are added to the website.

Analytics cookies are not essential. We will only use analytics cookies where you have agreed to them through the cookie banner or cookie settings.

4.3 Functionality cookies

Functionality cookies allow the website to remember choices you make and provide enhanced features. For example, they may remember preferences or help embedded content work correctly.

These cookies are not essential unless they are required for a service you have specifically requested.

4.4 Marketing and advertising cookies

Marketing cookies may be used to measure the effectiveness of advertising, understand how visitors interact with adverts, or show relevant adverts on third-party platforms.

We may use marketing tools such as Meta Pixel, Google Ads tracking, or similar services if they are added to the website.

Marketing cookies are not essential and will only be used with your consent.

4.5 Third-party cookies

Some website features may rely on third-party services. These services may set their own cookies or similar technologies.

Examples may include:

• Google Maps, if used to show a location;
• Meta/Facebook or Instagram, if social content is embedded;
• Google Analytics or other analytics providers;
• booking, contact form, payment, calendar or email systems;
• spam protection tools, such as CAPTCHA services.

We do not control third-party cookies directly. You should check the privacy and cookie policies of those third-party providers for more information about how they use your data.

5. Cookies we currently expect the website to use

The exact cookies used may change depending on the website platform, hosting provider and services enabled. The website may use the following categories:

Strictly necessary cookies:

• website security and session cookies;
• cookie consent preference cookies;
• contact form or booking form operation cookies;
• spam protection cookies.

Analytics cookies:

• cookies used to measure website visits and page performance, if analytics tools are enabled.

Marketing cookies:

• advertising or conversion tracking cookies, if online advertising tools are enabled.

Third-party cookies:

• cookies from embedded maps, social media content, analytics providers, booking tools, spam protection services or other connected platforms.

A live website cookie banner or cookie settings panel should provide the most up-to-date list of active cookies where technically available.

6. Consent

When you first visit the website, you may see a cookie banner asking you to accept, reject or manage non-essential cookies.

You can:

• accept all cookies;
• reject non-essential cookies;
• choose which categories of cookies to allow;
• change your preferences later using the cookie settings option, where available.

Strictly necessary cookies may still be used even if you reject optional cookies.

7. How to change or withdraw consent

You can change or withdraw your cookie consent at any time using the cookie settings link or banner on the website, where available.

You can also control cookies through your browser settings. Most browsers allow you to:

• block all cookies;
• delete existing cookies;
• block third-party cookies;
• receive alerts before cookies are placed;
• manage cookie settings for individual websites.

Blocking some cookies may affect how the website works.

8. Browser controls

You can usually manage cookies through your browser settings. The exact steps depend on the browser you use.

Common browsers include:

• Google Chrome;
• Safari;
• Microsoft Edge;
• Mozilla Firefox.

You should check your browser’s help pages for the most accurate instructions.

9. Legal basis for using cookies

Strictly necessary cookies are used because they are required to provide the website and services you request.

Non-essential cookies, including analytics and marketing cookies, are generally used only with your consent.

Where cookies involve personal data, we handle that data in line with our Privacy Policy and applicable UK data protection law.

10. Updates to this policy

We may update this Cookies Policy from time to time to reflect changes to our website, cookies, third-party services, legal requirements or business practices.

The latest version will be posted on our website with the updated date shown at the top.

11. Contact us

If you have any questions about this Cookies Policy or how cookies are used on our website, contact:

Mutt in a Rutt

Shrewsbury, Shropshire, United Kingdom

Email: support@muttinarutt.com